Dear Mr. Zuckerberg . . .
Dear Mr. Zuckerberg: Hi. You don’t know me. At least I don’t think you do. But I thought I would write and offer some thoughts about your current problems.
Do you even know what you have done? Yes, I know you’re a really brainy guy and all, but to paraphrase my late mother-in-law, sometimes someone can be so smart that he actually is not.
You invented something really wonderful. A way for people to connect with one another. A way to bring together people who have things in common. It started with students at the same school. It has progressed to a place where I could keep in contact with family and friends I don’t often see and even to becoming friends with people I have never met in person – and maybe never will, but with whom I have common interests. How wonderful is this, right?
Now I understand that this is not just a hobby for you. It would be great if you sort of acted as host for this great big party and the rest of us got to get a free ride based on your work, but I am a big boy and understand that the world does not work this way. This is why I have been more than willing to accept a few advertisements to pay the bills so that I can make use of this great service.
But then you kept going. You kept futzing with your algorithms and formulas so that it is less easy to see what my friends are up to and easier to see pages of groups that you think I should be interested in. Thanks, but . . . I would prefer to decide for myself what I would like to see coming across my news feed.
Then you started to put the “News” into the newsfeed. Only some of it turned out not to be news after all but sensational sounding items that sounded like something big but turned out to not be, well, true.
You got a little intrusive when you wanted my friends and I to “poke” each other – not only did this sound a little strange but I kind of thought that once I established a friendship with someone I would have to do something affirmative to back away from it. Like in real life.
And then you have started to get into selling stuff and keep asking me if I want to sell stuff too. You have also begun to get involved in politics. Some viewpoints are OK and others are not. Some within the normal range of the spectrum of ideas seem to have more trouble getting through the system than others. Diamonds and Silk are really a menace? Thanks for keeping my safety right up there at the top of your agenda, but . . . .
All of these things have been annoyances, but I understand that you can’t just stand still. Slowly, however, I have come to a horrifying realization – I am both your customer and at the same time I am the product that you are selling to others. Even worse, I don’t even get a cut because you get all of my data and personal information for free. Don’t I get to pick which one I want to be?
You took a platform of “social media” and turned it into a big data farm. Somehow we went from seeing ads for insurance companies and car manufacturers to me becoming the thing being sold to your big-money customers, the advertisers.
Perhaps you have not noticed but your original fanbase pulled up and moved on quite some time ago. Older Millennials seem to have noticed these changes earlier than we old codgers did. Are you assuming that those of us still here will stick it out longer because we are just not hip enough to latch onto the next new thing that does what you used to do but does it better? Don’t worry, our millennial children and their friends will be sure to set us straight.
Even for those of us who have been willing to put up with your overreaching in order to use what is still good about your place, well we will not be there forever. At some point enough of our Friends will have moved on to something else and the “Facebook Community” will become like one of those inner city Detroit neighborhoods that were left with only one or two houses standing on an entire block.
May I make a suggestion? You need to decide what you want Facebook to be. Is it a social network where most everyone can come and hang out with their friends, even if we have to put up with a little advertising? A place where we can share information about ourselves in ways that benefit us and those we share with? And maybe we can come there to read a wide variety of things from many different authors and media outlets, so that you become like a big clubhouse with a nice library.
Or are you going to be a giant media and commerce portal where we will be invited to come and browse, read and shop and where you will be the provider of the products, news and entertainment? Under either of those models I will know my role and I will be OK with it. Lounging space or Amazon II, I really don’t care. But you have to pick one. Because right now, you seem to be trying to do both. Which makes you look like one of those greedy old rich guys with the starched collars and big whiskers from the political cartoons of an earlier era.
Am I overstepping? Good. Because so are you.
Opening artwork: “Let Them Have It All, And Be Done With It!” by Frederick Burr Opper, which originally appeared in the German language version of Puck Magazine in 1882 and is now in the public domain.
Very astutue comment. Lucky for me I don’t do FB, although Mrs DougD does and she alerts me to anything truly interesting that comes along, but as you say she has to do a lot of scrolling through crap to get there.
Thank goodness for millenials though, can you imagine what it would be like to have a platform designed by codgers for codgers?
I have been there for awhile but the crap-to-interesring-stuff ratio has been trending badly for awhile.
For Codgers By Codgers – this sounds like a great name for a retailer. I would absolutely shop there!
This does make me wonder if FB is proof that sometimes it’s easier to get to the top than to stay at the top. As one who has already dumped one FB account and went without for several years, I have entertained the idea of dumping it again.
Yet I won’t as, like you, it’s the only real mechanism in many cases for staying in contact with others.
Although, to take a swipe at Zuckerberg, it was comical to see him sitting on that thick cushion while testifying before Congress. I won’t call it a booster seat.
Yes, it’s funny to think of this brilliant tech dude needing that kind of a boost. Maybe FB is proof that almost any good idea eventually turns into a vehicle for generating the most cash possible for its owner.
My kids’ generation has mostly abandoned FB. It has become sort of a quaint reminder of their adolescence.
True, FB gets a mention in this funny:
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I agree, JP. Even though ironically I stumbled across your blog via Facebook, I’ve been trying to curtail my time spent there. I hid the app in a folder on my phone. I post photos only via Instagram (unless it’s a once-in-a-blue-moon big album). Facebook is a time vampire and often it’s just crap that gets shared. I’ll check it once a week maybe, whereas I’m on Instagram (especially my car spotting Insta) daily.
I think a lot of my generation is kind of blasé about how much info companies have on us. At this point, even if I descended into a cave with a tin foil hat, companies would already have a lot of info on me (and so would governments). We grew up with the net. My concerns with Facebook are less about data collection in isolation and more about how hostile entities have used that to micro-target and manipulate people.
Time vampire indeed. If FB would ban stupid memes volume would decrease by 60%. 🙂
“May I make a suggestion? You need to decide what you want Facebook to be.” Bravo! I would add, “… and you need to be truthful and transparent when you decide.” Great post, J.P.
Thanks, Heidi. I suppose another of Mr Z’s choices is to use FB as something to milk for money until it falls over dead. But if he chooses that one, I suspect truth and transparency will be low on the list.
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I think truth and transparency will be low on the list regardless — unless the change the business model entirely and make it a paid service. But a girl can still dream, right?
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I so so so agree! I went off Facebook a little over a year ago for many reasons. But I feel like it’s gone off the rails and they don’t even know what their goal is anymore!
Oh, I think we know – the goal seems to be to mop up as much cash as he can.